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FAQs

FREQUENTLY ASKED QUESTIONS

  • What is the difference between Ceramic and Porcelain tiles?
    Both ceramic and porcelain tiles are made from clay, but porcelain is denser and more durable. Porcelain tiles are ideal for high-traffic areas and are more resistant to moisture, making them suitable for bathrooms and kitchens.
  • Do you offer installation services?
    While we do not provide direct installation services, we are partnered with a trusted company that provides installation services.
  • What is the delivery time for tile orders?
    Delivery times may vary based on the type of tile and your location. Typically, standard orders are processed and shipped within 14 business days. For more accurate delivery estimates, contact our customer service team.
  • What is your return policy?
    Our return policy allows for returns within 48 hours of receiving your order. Please review our detailed return policy on our website for specific conditions and instructions on returning products.
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